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Viewing complaints

You can view a list of all complaints that have been issued for the companies (and their sub-companies) to which you are assigned as purchaser. You can view a list of all complaints or only complaints with a specific status, for example, open or closed.

1. Select the menu Control Center.
2. Select the menu item Delivery or click the link Delivery Administration.
3. Click the link Complaints.

   The Complaints list is displayed. Select the menu item Help to display detailed information about this page.

4. Click a tab to view complaints with a specific status.
5. Click the icon to view details of a complaint.

See also Creating complaints Complaints - Reasons and treatments