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Vorheriges Hilfethema

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Complaints list

Page finder

This page displays a list of all complaints that have been issued.

The page is divided into the following tabs:

Tab

Description

Overview

Displays all complaints regardless of their status.

Open

Displays only open complaints.

Closed

Displays only closed complaints. A complaint is closed by activating the option Closed in the Complaint details. You cannot edit closed complaints.

You can search for specific entries in the list (see Searching for information) and change the way the list is displayed (see Working with lists).

The following information is displayed:

Column

Description

Details

Displays details of the complaint (only if complaint is closed). If the complaint is not yet closed, the Edit page of the complaint is opened (not valid for suppliers)

Complaint No.

Number of the complaint

Del. note nr.

Number of the delivery note to which the complaint refers

Complaint date

Date on which the complaint was created

Supplier

Name of the supplier

Buyer

Name of the buying company

First name

Christian name of the user who issued the complaint

Last name

Surname of the user who issued the complaint

Buyer order reference no.

Number of the corresponding order. Click the order number to display order details.

Prints the complaint as a PDF file

See also

Managing deliveries