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Recording delivery of goods
When goods have been delivered, you can record the delivery for your own orders. If you have sufficient user rights, you can record deliveries for orders submitted by other users.
Delivery notes must be closed in order to enable the issue of complaints and invoice processing.
If the delivery of an order is incorrect, for example, if too few items are delivered, the system prompts you to issue a complaint when you close the delivery note for the goods.
You can also issue complaints for goods that were delivered correctly, for example, if the correct quantity was delivered, but the goods are faulty.
If an automatic record for the delivery of goods has been set in the frame contract (i.e. the delivery note will be created automatically by the system) you can check the record for the delivery of goods within the period set in the frame contract and issue a complaint if necessary.
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