Inhaltsverzeichnis anzeigen | ![]() |
On this page you can cancel all or part of a requisition or purchase request, if you have the necessary authorization.
Note: Whether you can cancel an order or not depends on the conditions defined in the basic contract.
When you cancel an order that has been sent to the supplier, an e-mail is sent to the supplier to inform him of the cancellation.
If you cancel an order that has already been delivered, the system prompts you to issue a complaint (see Issuing complaints).
For each item, in the New quantity field, enter zero to completely cancel the order for the item or a new quantity to cancel only part of the order. In the Reason selection list, select the reason for the cancellation and click the Save button.
Note: Depending on the system settings, the default quantity in the New quantity field is either zero or the same as the value in the Old quantity field. If the default is zero, you must enter the original quantity in the New quantity field for items that you do not want to cancel.
Positions
The following information is displayed.
Column |
Description |
Pos. |
Position number of the item in the order |
Product |
Product description |
Status |
Status of the order |
Old quantity |
The original quantity ordered. The number of items already delivered is displayed in parentheses. |
New quantity |
Depending on the system settings, the default value in this field is zero or the same as the value in the Old quantity field. Enter the new quantity in this field. Note: If the default is zero, you must enter the original quantity in the New quantity field for items that you do not want to cancel. |
Requested by |
Name of the user who submitted the purchase request or requisition |
On |
Date on which the purchase request or requisition was submitted |
Delivery date |
Desired delivery date, if this was entered in the purchase request or requisition |
Reason |
Select the reason for the cancellation: Ordered, but not delivered, Not deliverable, No longer needed and Ordered by mistake. |
Click this icon if you want to calculate the new price. |
|
Total price |
Total price of the old and the new order quantity. |
Cancellation information
This section displays information about the cancellation terms and conditions defined in the basic contract, for example, cancellation costs and their validity.