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Returns list
Page finderThis page displays a list of all returns. Returns are automatically created by the system as a result of complaints. A return contains all items that have been returned to the supplier as the result of a complaint (that is, when the treatment Back or Back and await subsequent delivery is selected on the complaint page). The actual return of the goods to the supplier must be recorded by the goods receiver by activating the option Sent in the return details. An e-mail is sent to the supplier.
The page is divided into the following tabs:
Tab |
Description |
|---|---|
Overview |
Displays all returns regardless of their status |
Open |
Displays only open returns. A return is open as long as the goods receiver has not activated the option Sent in the return details. |
Sent |
Displays only returns that have actually been returned to the supplier. A return is sent when the goods receiver has activated the option Sent in the return details and saved the return. |
You can search for specific entries in the list (see Searching for information) and change the way the list is displayed (see Working with lists).
The following information is displayed:
Column |
Description |
|---|---|
Details |
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Return No. |
The return number |
Complaint no. |
Number of the corresponding complaint |
Sent date |
Date on which the return was sent to the supplier |
Supplier |
Name of the supplier |
Buyer |
Name of the company purchasing the goods |
First name |
Christian name of the person who issued the complaint |
Last name |
Surname of the person who issued the complaint |
Buyer order reference no. |
Number of the corresponding order. Click the order number to display order details. |
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Prints the return as a PDF file |
displays 