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Viewing invoice complaints

You can view a list of all invoices for which a complaint has been created.

1. On the Invoice administration page, click the Invoice complaints link.

   The Invoice complaints page is displayed.

2. Click the icon next to the complaint to view the details.

   The Invoice complaint page is displayed.

The export of invoice complaints is a customized scheduled task which is not included in the Impact Ordering standard, as this, like the invoice export itself, depends on the target system. A complaint has the final status Closed in the standard system, and is not automatically forwarded to the supplier (only a complete cancellation).

See also Scheduled tasks for invoice processing Automatic invoice checks Invoice administration pages Viewing the status of invoices Invoices - Status Searching for invoices Editing invoices with errors Creating invoices Editing invoices that have not been assigned Editing invoices Creating reasons for the change display Creating invoice complaints