Complaint No.

Number of the complaint

Sent

Date on which the complaint was sent to the supplier plus name of supplier.

Complaint date

Creation date of the complaint

Automatic

Indicates whether the complaint was automatically created. Users with appropriate rights can also issue complaints manually.

Delivery Note no.

Number of the delivery note

Order date

Date on which the purchase order was sent to the supplier

Delivered

Date on which the goods were delivered

Recorded

Date on which the delivery note was filled in

From

Name of the user who created the complaint

Supplier

Name of the supplier

Receiving company

Name of the company receiving the goods

Ordered by

Name of the user who ordered the goods

Send information to purchaser

An e-mail containing the details of the complaint was sent to the purchaser named in the basic contract

Closed

The complaint has been closed.

Pos.

Number of the item on the complaint

Det.

Click the icon to edit the complaint item

Product

Name of the product. The item number of the product on the delivery note is displayed in parentheses above the product name.

Article no.

Article number for the product assigned by the supplier

Amount order

Quantity ordered

Amount delivery

Quantity delivered

Amount complaint

Quantity for which the complaint is being issued

Reason

Select the reason for the complaint. See Reasons and treatments for complaints for more information.

Com.

Click the icon to add a comment about the item and to read existing comments. See Comments for more information.

Treatment

Select the treatment for the complaint from the list. See Reasons and treatments for complaints for more information.

Click this icon to add an additional complaint item. The Delivery note items page is displayed. Click next to the item you that want to complain about to add it to the complaint page.

Click this icon to delete a complaint item

This icon is displayed when you have made changes to a complaint item