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Replying to requests for quotation

If you have chosen not to display the price for a product in the catalog (see Editing product prices), users will see the message Ask 'supplier' for the price in the catalog instead of the price. They can click on this link to send a request for quotation (RFQ). When a user sends you an RFQ, you receive a message in your lobby and, depending on your lobby settings, also by e- mail.

Click on the link in the lobby or the e-mail to view or reply to the RFQ. You can also view a list of all open RFQs:

  1. Select the menu item Supplier.
  2. Click the Requests for quotation link.

    The Requests for quotation list is displayed. Select the menu item Help to display detailed information about this page.

  3. Click the icon to view details or reply to a request.

    The RFQ page is displayed. Select the menu item Help to display detailed information about this page.

  4. In the Single price field, enter the price for the item.
  5. If the price entered should only be valid until a specific date, enter this date in the Valid until field.
  6. Click the button:
    • Save preliminary to save the request without sending it
    • Send reply to send the request to the buyer
    • Cancel request to cancel the request for quotation
    • Cancel to leave the page without saving your changes.

    To view requests for quotation that you have replied to or that you or the buyer has cancelled, click the Closed tab in the Requests for quotation list.

See also

Supplier: Viewing and downloading orders

Sending order confirmations (Suppliers)

Viewing order confirmations